Refund Policy

Last updated: April 2026

1. Free Trial

Soundie offers a free tier so you can evaluate the platform before subscribing. We encourage you to explore the available challenges and features before upgrading to a paid plan.

2. Subscription Refunds

If you are not satisfied with your paid subscription, you may request a full refund within 14 days of your initial purchase. Refund requests made after this period will not be granted.

3. Recurring Renewals

Subscriptions renew automatically at the end of each billing period. Renewal charges are non-refundable. To avoid being charged for the next period, please cancel your subscription before the renewal date. You will continue to have access until the end of the current billing period.

4. How to Request a Refund

To request a refund, email support@soundie.site from the address associated with your account. Include the date of purchase and a brief reason for the request. Approved refunds are processed back to the original payment method within 5–10 business days.

5. Exceptions

Refunds may be denied in cases of suspected abuse, including repeated refund requests, violations of our Terms of Use, or fraudulent activity.

6. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

7. Contact

If you have questions about this Refund Policy, please contact us at support@soundie.site.